User manual Samsung LN40A330J1D

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Troubleshooting  
If the TV seems to have a problem, first try this list of possible problems and solutions.  
If none of these troubleshooting tips apply, call your nearest Samsung service center.  
Problem  
Possible Solution  
Poor picture  
Try another channel. / Adjust the antenna. / Check all wire connections.  
Try another channel. / Adjust the antenna.  
Poor sound quality.  
No picture or sound.  
Try another channel. / Press the SOURCE button. /  
Make sure the TV is plugged in. / Check the antenna connections.  
No sound or sound is too low at maximum First, check the volume of units connected to your TV (digital broadcasting  
volume.  
receiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV  
volume accordingly.  
Picture rolls vertically.  
Check all wire connections.  
The TV operates erratically.  
The TV won’t turn on.  
Unplug the TV for 30 seconds, then try operating it again.  
Make sure the wall outlet is working.  
Remote control malfunctions  
Replace the remote control batteries.  
Clean the upper edge of the remote control (transmission window).  
Check the battery terminals.  
Check signal cable” message.  
Not Supported Mode” message.  
Ensure that the signal cable is firmly connected to the PC source.  
Check the maximum resolution and connected device’s Video frequency.  
Compare these values with the data in the Display Modes.  
Digital broadcasting screen problem.  
The image is too light or too dark.  
Black bars on the screen.  
Please check the digital signal strength and input antenna.  
Adjust the Brightness and Contrast. / Adjust the Fine tuning.  
Make sure the broadcast you’re receiving is High Definition (HD).  
HD channels sometimes broadcast Standard Definition (SD) programming, which  
can cause black bars.  
Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.  
Picture has a Red/Green or Pink tint.  
Closed Captioning not working.  
Make sure the Component cables are connected to the correct jacks.  
If you are using a Cable/Satellite box, you must set Closed Captioning on the box,  
not your TV.  
Snowy picture.  
Your cable box may need a firmware upgrade. Please contact your Cable  
company.  
Ghosting on picture  
This is sometimes caused by compatibility issues with your cable box.  
Try connecting Component cables instead.  
Horizontal bars appear to flicker, jitter or  
Adjust the Coarse tuning and then adjust the Fine tuning.  
shimmer on the image.  
Vertical bars appear to flicker, jitter or  
Adjust the Coarse tuning and then adjust the Fine tuning.  
shimmer on the image.  
Screen is black and power indicator light  
blinks steadily.  
On your computer check: Power, Signal Cable.  
The TV is using its power management system.  
Move the computer's mouse or press any key on the keyboard.  
Image is not centered on the screen.  
Adjust the horizontal and vertical position.  
The screen position must be adjusted on the output source (i.e. STB) with a  
digital signal.  
The picture appears distorted in the  
corner of the screen.  
If "Just Scan" is selected with some external devices, the picture may appear  
distorted in the corner of the screen. This symptom is caused by the external  
devices, not TV.  
The “Resets all settings to the default  
values” message appears  
This appears when you press and hold the EXIT button for a while. The product  
settings are reset to the factory defaults.  
English-ꢀꢀ  
BN68-01516B-00Eng-0220.indd 11  
2008-02-20 �� 8:00:14  

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