User manual Samsung UN39EH5003F 39 UN39EH5003FXZA

If you found this page, you probably have a problem and you need a user manual for the device Samsung UN39EH5003F 39 UN39EH5003FXZA. Be sure to check that it is the user manual to exactly the device that you are looking for. In our database Samsung UN39EH5003F 39 UN39EH5003FXZA it belongs to the category Flat Panel Television. A user manualSamsung UN39EH5003F 39 UN39EH5003FXZA is taken from the manufacturer, a Samsung company - it is an official document, so if you have any doubts as to its contents, please contact the manufacturer of the device Samsung UN39EH5003F 39 UN39EH5003FXZA directly. You can view the user manualSamsung UN39EH5003F 39 UN39EH5003FXZA directly online or save and store it on your computer.

x
If the number of ꢀles and folders saved on  
over approximately 4000, the ꢀles and folders may not appear and  
some folders may not open.  
The maximum displayed number of ꢀles, including sub folders, in  
one folder of USB storage device is 2000.  
The media may not be playing smoothly when using the device  
lower than USB 2.0.  
a
USB storage device is  
y
Supported Video Formats  
Other Restrictions  
Photos  
Media Play - Additional Functions  
Videos/Music/Photos Play Option menus  
NOTE  
Kensington Lock  
Display Modes (HDMI/DVI Input)  
Extension Container Video Codec Resolution  
File  
Frame  
rate(fps) rate(Mbps)  
Bit  
Audio  
Codec  
y
Video content will not play, or not play correctly, if there is an error  
in the content or the container.  
Normal  
Image1024.jpg  
1024x768  
2010/2/1  
3/15  
When playing  
a
ꢀle, press the TOOLS button.  
x
x
x
x
Standard dimensions for wall mount kits are shown in the table  
The Kensington Lock is not supplied by Samsung. It is a device  
used to physically ꢀx the system when using it in a public place.  
Refer to the manual provided with the Kensington Lock for  
additional information on proper use.  
Optimal resolution  
x
x
When purchasing our wall mount kit,  
and all parts necessary for assembly are provided.  
Do not use screws that do not comply with the VESA standard  
screw specifications.  
a
detailed installation manual  
y
Sound or video may not work if the contents have  
a
standard  
Mode  
Resolution  
FHroeqrizuoenntc  
(KHz)  
a
yl FrVeeq  
(Hz)  
r
utiecnacl  
y
PFirxe  
(MHz)  
e
qluCelnoccyk PSoylanrcity  
1366  
768  
x
1920 x  
1080  
DivX  
3.11/4.x/5.1 1920x1080  
bit rate/ frame rate above the compatible Frame/sec listed in the  
Supported Video Formats table.  
Category  
Title  
Operation  
Videos  
Music  
Photos  
(H  
/
V)  
6~30  
30Mbps  
You can select another  
video ꢀle to play directly.  
Please find  
slot is beside the “K” icon.  
a
K” icon on the rear of the TV. The Kensington  
IBM  
640  
720  
640  
832  
1152  
640  
x
x
x
x
x
350  
400  
480  
624  
870  
480  
31.469  
31.469  
35.000  
49.726  
68.681  
317.48691  
70.086  
70.087  
66.667  
74.551  
75.062  
5792.984009  
25.175  
28.322  
30.240  
57.284  
100.000  
2351.157050  
+/-  
-/+  
-/-  
-/-  
-/-  
-/-  
c
c
c
c
c
c
c
c
c
c
/6.0  
c
c
c
c
c
Videos  
MP3  
/
y
y
y
If the Index Table erroneous, the Seek (Jump) function is not  
supported.  
Do not use screws that are longer than the standard dimension  
*.mp4  
MP4  
H264  
AVC  
1920x1080  
1920x1080  
640x480  
6~30  
6~30  
6~30  
30Mbps  
30Mbps  
10Mbps  
ADPCM  
AAC  
/
Repeat Mode  
Picture Size  
Picture Mode  
Sound Mode  
Ym  
o
u
u
siccaꢀnlepslaryepmeoavteiedlayn.d  
c
oSrcdreo  
TV set.  
wnsotthcaotmarpelytowoitlhonthgem  
V
a
EyScAaustsaenddaamrdasgceretowtshpeeincsifiidceatoiofntsh.e  
The position and color may differ depending on the model.  
MAC  
Movie 01.avi  
00:04:03  
/
0
0
:
0
7
:
3
8
1
/
1
The menu may take longer to appear if the video’s bit rate exceeds  
You can adjust the picture  
size to your preference.  
x
c
1
0Mbps.  
Video content can not be played if there are many contents in one  
le.  
x
x
x
For wall mounts that do not comply with the VESA standard screw  
specifications, the length of the screws may differ depending on  
the wall mount specifications.  
Do not fasten the screws too firmly. This may damage the product  
or cause the product to fall, leading to personal injury. Samsung is  
not liable for these kinds of accidents.  
640  
800  
800  
x
x
x
480  
600  
600  
37.500  
37.879  
48.077  
4486..386735  
75.000  
60.317  
72.188  
7650.0004  
31.500  
40.000  
50.000  
6459..050000  
-/-  
c
c
c
c
c
c
c
c
E
Pause  
L
Previous/Next  
T
Tools  
R
Return  
You can adjust the picture  
setting.  
+/+  
+/+  
+-//-+  
MJPEG  
c
c
1. In the Media Play menu, press the  
Photos, then press the ENTERE button.  
2. Press the ///buttons to select photo in the ꢀle list.  
or  
button to select  
102  
8004xx6  
768  
00  
DivX  
You can adjust the sound  
setting.  
c
1024  
1024  
1152  
11228800xx870200  
x
x
x
768  
768  
864  
56.476  
60.023  
67.500  
4495..700020  
70.069  
75.029  
75.000  
6509.08010  
75.000  
78.750  
108.000  
8734..520500  
-/-  
c
c
c
c
c
c
3
.11/4.x/5.1 1920x1080  
6.0  
6~30  
6~30  
30Mbps  
30Mbps  
Video Decoder  
+/+  
+/+  
+-//++  
+/+  
+/+  
+/+  
-/+  
/
a
You can play the video with  
Sonulbytwitleosrk.sThifisthfeunscutbiotintles  
VESA DMT  
MP3  
/
AC3  
Supports up to H.264, Level 4.1  
3. Press the ENTERE button or (Play) button.  
Subtitle Setting  
Saanmons-uVnEgSiAs noortnloianb-lsepfeocripfiero  
d
dwucatlldmaomuangteisourspeedrsoornthaleincjounrysuwmheern  
c
**.m.avkiv  
MAVKIV,  
ASF  
MPEG4 SP 1920x1080  
ASP  
A/ DLPPCCMM //  
DTS Core  
have the same ꢀle name as  
the video.  
c
c
fails to follow the product installation instructions.  
Do not mount the TV at more than 15 degree tilt.  
Always have two people mount the TV on wall.  
1280  
1280  
1366  
1440  
x
x
x
x
1024  
1024  
768  
63.981  
79.976  
47.712  
55.935  
60.000  
657.25900  
60.020  
75.025  
59.790  
59.887  
60.000  
5690.905040  
108.000  
135.000  
85.500  
106.500  
108.000  
1468.25500  
c
c
c
c
c
c
SUM  
E
Pause  
L
Jump  
T
Tools  
R
Return  
/
H.264 FMO  
/
ASO  
/
RS, VC1 SP  
/
MP  
/
AP L4 and AVCHD are  
NOTE  
not supported.  
x
While  
button on the remote control to start  
a
photo list is displayed, press the  
(Play)  
/
ENTERE  
x
x
a
900  
c
1
.
In the Media Play menu, press the  
Videos, and then press the ENTERE button.  
Press the ◄/►/▲/▼ buttons to select video in the ꢀle list.  
or  
button to select  
H264  
MJPEG  
1920x1080  
640x480  
6~30  
6~30  
30Mbps  
10Mbps  
MPEG4 SP, ASP  
:
a
slide show.  
Audio Language  
You can change the audio  
language if the video has  
more than one language.  
a
1600 x 900RB  
+/+  
+-//++  
x
x
x
All files in the file list section will be displayed in the slide show.  
During the slide show, files are displayed in order.  
During the slide show, you can adjust the slide show speed using  
Product  
Family  
TV size in  
inches  
VESA screw hole specs Standard  
B) in millimeters  
169820  
x
10580  
Below 1280  
Above 1280  
x
x
720: 60 frame max  
720: 30 frame max  
Quantity  
4
2
.
.
a
Stop Slide Show  
Start Slide Show  
/
You can start or stop  
Slide Show.  
a
c
c
(A  
*
Screw  
3
Press the ENTERE button or (Play) button.  
The file name is displayed on the top of the screen with the  
playing time.  
DivX 3.11  
/
1920x1080  
1920x1080  
6~30  
6~30  
30Mbps  
19~22  
26  
75  
100  
200  
400  
X
X
X
X
75  
Troubleshooting  
If the TV seems to have a problem, ꢀrst review this list of possible problems and solution. If none of these troubleshooting tips apply, visit  
samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.  
-
-
-
4.x /5.1  
/
6.0  
MP3  
/
AC3  
H.263 is not supported.  
GMC is not support.  
x
You can move to other files using  
or  
button.  
Slide Show Speed Yshoouwcasnpeseedlecdtutrhinegstlhid  
e
e
100  
200  
400  
M4  
*.asf  
*.wmv  
MPEG4 SP  
/ ASP  
/A  
L
D
P
P
C
C
M
M/  
Media Play can play music files automatically during  
Show if Background Music is set to On.  
a
Slide  
slide show.  
LED-TV  
If video time information is unknown, playing time and the  
progress bar are not displayed.  
30Mbps  
30Mbps  
/
WMA  
WMA Pro  
/
You can set and select  
3
2~40  
46~60  
M6  
M8  
Audio Decoder  
Background Music background music when  
c
Problem  
Possible Solution  
H.264  
1920x1080  
1920x1080  
6~30  
6~30  
You cannot change the Mode in Background Music until the  
Background Music file has finished loading.  
watching  
a
Slide Show.  
Flickering and Dimming  
If your Samsung Television is ꢁickering or dimming sporadically, you may need to disable some of its energy efꢀcient  
features like the Eco Sensor or the Energy Saving feature. Follow the steps below with your remote to turn these  
features off or on.  
During video playback, you can search using the  
buttons.  
and  
You can zoom into images  
in full screen mode.  
Supports up to WMA7, 8,  
9
STD,  
9
PRO, 10 PRO  
Zoom  
c
c
*.ts  
*.trp  
*.tp  
MPEG2  
30Mbps AC3  
MP3  
/
AAC  
y
Supported Photo Formats  
Do not install your Wall Mount Kit while  
your TV is turned on. It may result in  
personal injury due to electric shock.  
In this mode, you can play movie clips contained in  
but you cannot play the game itself.  
a
game,  
TS  
PS  
/
/
WMA  
9
PRO and WMA 10 PRO supportꢂ 5.1 channel. (LBR  
Rotate  
You can rotate images in  
full screen mode.  
•ꢀEnergy saving : Menu Setup Eco Solution Energy Saving Select Settings  
H. 264 BP 1920x1080  
MP / HP  
6~30  
30Mbps  
D
D-A+A/C  
mode of WMA Pro is not supported)  
Image  
Photo  
Resolution  
Component Connections  
Screen Color  
/
If you ꢀnd that the color on your Samsung television’s screen is not correct or black and white, ꢀrst run a Self  
Diagnosis Test on the TV to make sure there are no device issues.  
*
.m2ts  
/
HE  
WMA Lossless is not supported.  
Base-line  
15360  
1024  
x
x
8704  
768  
You can see detailed  
information about the  
played ꢀle.  
y
Supported Subtitle Formats  
- External  
JPEG  
Information  
c
c
c
MPEG1  
MPEG2  
1920x1080 24/25/30 30Mbps  
1920x1080 24/25/30 30Mbps  
Progressive  
y
y
y
Self Diagnosis : User Menu Support Self Diagnosis Picture Test  
*.dat  
AC3  
/
Music  
Other Restrictions  
y CMYK, YCCK Color space JPEG are not supported.  
Securing the TV to the Wall  
Caution: Pulling, pushing, or climbing onto the TV  
If the test is ok, try making sure  
;
Name  
MPEG-4 timed text  
SAMI  
File extension  
.ttxt  
*.mpg  
.mpeg  
MPEG  
LPCM  
AAC  
/
/
Settings  
Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have  
used the AV Out jack on your video source.  
*
*.vob  
H. 264 BP 1920x1080  
MP HP  
Using the Setup Menu  
y
Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled  
Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the  
video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.  
/
/
6~30  
6~30  
30Mbps  
30Mbps  
Love You  
Jhon  
Love you  
Playlist  
3/15  
Playing Multiple Files  
Playing selected video/music/photo ꢀles  
may cause the TV to fall. In particular, ensure that your  
children do not hang over or destabilize the TV; doing  
so may cause the TV to tip over, resulting in serious  
ionnjutrhieesinocrlduedaetdh.SFaofellotywFalylel sr.aFfeotryapdrdeecdausttioabnsilitpyr,oinvsidtaeldl  
.smi  
JMhuosnic  
NM  
1
Information: Select to view information about the connected USB  
MPEG4 SP 1920x1080  
/ ASP  
o
usSiicng  
2
er  
er  
device.  
SubRip  
.srt  
*.3gp  
3GPP  
MP3  
MP3  
NM  
o
usSiicng  
3
1. On the File List screen, highlight  
button on your remote.  
a
ꢀle, and then press the Yellow  
Screen Brightness  
Iyfoyuoushꢀonudldth  
a
c
htetchkebceofloorres ocanllyin  
o
g
urfoSra  
a
mrespunagir.TV are correct but just a little too dark or bright, there are some settings  
No Singer  
SubViewer  
.sub  
H.264  
H.264  
1920x1080  
1920x1080  
6~30  
6~30  
30Mbps  
30Mbps  
01:10  
/
04:02  
MNousSiicng45er  
2. Repeat Step  
NOTE  
1
to select multiple ꢀles.  
Other Information  
the anti-fall device for safety purposes, as follows.  
y
Badajcuksltiignhgt,thC  
e
osnetroapstti,oBnsri.ghtness, Sharpness, Color, Tint and so on. Go to “Picture” in the Menu, and then try  
No Singer  
To prevent the TV from falling  
Micro DVD  
.sub or .txt  
.ssa  
SUM  
Installing the Wall Mount Kit  
The wall mount kit (sold separately) allows you to mount the TV on  
the wall.  
Unwanted Powering off  
If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco  
friendly No Signal Power Off feature.  
pffTaimfteerraiscneorttaainccpiedreiondtaollyf tsimete. TahnedSnloetewpaTsimteeernleetrsgyy.ou fall asleep with the TV still on  
*.ꢁv  
ꢁash  
E
Pause  
L
Jump  
T
Tools  
R
Return  
x
x
x
A
To cancel selection, press the Yellow button again.  
To deselect all selected files, press the TOOLS button, select  
Deselect All, and then the ENTERE button.  
c
mark appears to the left of the selected files.  
a
Since the necessary brackets, screws, and string or cable are  
not supplied, please purchase these separately.  
SubStation Alpha  
*.swf  
formats  
SoHr.e  
26  
n
s
3
on  
1920x1080  
6~30  
30Mbps  
Fknirsotw  
m
inagktehasut ritewthilletuSrlene  
o
1
.
In the Media Play menu, press the  
Music, and then press the ENTERE button.  
2. Press the ///buttons to select the desired music in the  
le list.  
3. Press the ENTERE button or  
or  
button to select  
1. Insert the screws into the wall brackets and ꢀrmly fasten them to  
•ꢀSleep Timer  
If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.  
•ꢀNo Signal Power Off User Menu Setup Eco Solution No Signal Power  
•ꢀAuto Power Off User Menu Setup Eco Solution Auto Power Off  
: User Menu Setup Time Sleep Timer  
Advanced SubStation Alpha  
Internal  
.ass  
For detailed information about installing the wall mount, see the  
a technician  
the wall. Make sure the screws are ꢀrmly ꢀxed to the wall.  
We strongly recommend you drive the screws into  
instructions provided with the wall mount items. Contact  
3.  
Press the TOOLS button, select Play Selected Contents, and  
then press the ENTERE button.  
for assistance when installing the wall mount bracket. Samsung  
Electronics is not responsible for any damage to the product or injury  
to yourself or others if you elect to install the wall mount on your own.  
a
stud.  
:
-
:
2. Using screws, insert the screws through the TV brackets, and then  
Name  
Xsub  
Container  
AVI  
Format  
(Play) button.  
During music playback, you can search using the  
button.  
(REW) and  
Playing  
With the folders on your USB device displayed, use the  
///buttons to highlight folder.  
a
video/music/photo folder  
fasten the screws to the top VESA screw holes on the back of the  
TV.  
Trouble Powering On  
Before you turn the TV on, ꢀnd the red light on the right or left bottom of your TV. Press the power on button on the  
TV or remote and the light should blink about 5 times before the TV turns on.  
Picture Format  
Text Format  
Text Format  
Text Format  
Text Format  
and ►  
1.  
Wall Mount Kit Speciꢀcations (VESA)  
If you ꢀnd that you are having trouble powering on your Samsung television, there are  
before making call to the service department.  
•ꢀIf you happen to be using the TV as  
a
number of things to check it  
a
The wall mount kit is not supplied, but sold separately.  
Install your wall mount on solid wall perpendicular to the ꢁoor. When  
attaching to other building materials, please contact your nearest  
dealer. If you install the TV on ceiling or slanted wall, it may fall and  
result in severe personal injury.  
3. Connect the brackets on the TV and the brackets on the wall with  
a
SubStation Alpha  
Advanced SubStation Alpha  
SubRip  
MKV  
µ
(FF) buttons do not function during play.  
2. Press the TOOLS button, select Play Folder, and then press the  
ENTERE button.  
a
a
strong string or cable, and then tie the string or cable tightly to  
a monitor and the stand-by light only blinks for  
a
the power button, your PC is in sleep mode. To take your PC out of sleep mode, press  
few seconds when you press  
a
the brackets.  
Verify all connections are properly secured. Periodically check  
the connections for any sign of fatigue or failure. If you have  
any doubt about the security of your connections, contact  
professional installer.  
Install the TV close to the wall so that it does not fall.  
Connect the string or cable so that the brackets on the wall are  
at the same height or lower than the brackets on the TV. Untie  
the string or cable before moving the TV.  
key on your keyboard or  
If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If  
you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting  
Media Play only displays files with MP3 and PCM file extension.  
Other file extensions are not displayed, even if they are saved  
on the same USB device.  
move the mouse. Then try turning your TV on.  
MKV  
a
a
signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite  
box remote control. If the screen displays the guide or info data, the problem is caused by the box.  
MKV  
a
If the sound is abnormal when playing MP3 files, adjust the  
Equalizer in the Sound menu. (An over-modulated MP3 file  
MPEG-4 Timed text  
MP4  
Stand Assembly  
Cannot ꢀnd a channel  
•ꢀIf you have any trouble assembling the stand, refer to “Install the Stand” in the Start Up or Stand Installation Guide.  
may cause  
a sound problem.)  
•ꢀRe-run Plug & Play or run Auto Program. (go to MENU - Channel - Auto Program)  
To purchase a TV Holder kit, contact Samsung customer care.  
-
9
-
-
10  
-
-
11  
-
- 12 -  
Problem  
Possible Solution  
First, perform the Picture Test and to see if your TV is displaying the test image properly.  
Go to MENU Support Self Diagnosis Picture Test  
If the test image is properly displayed, the poor picture may be caused by the source or signal.  
digital set top box. Use HDMI or Component cables to  
Problem  
Others  
Possible Solution  
Storage and Maintenance  
Specifications  
Poor Picture  
If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean it before watching  
the TV.  
-
-
-
Purple/green rolling horizontal bars and  
buzzing noise from the TV speakers with  
Component cable connection.  
•ꢀRemove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-  
top-box has a grounding issue. Replace the Component video cables with an HDMI connection.  
Environmental Considerations  
Operating Temperature  
Operating Humidity  
Storage Temperature  
Storage Humidity  
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using  
a soft cloth to prevent scratches.  
50°F to 104°F (10°C to 40°C)  
10% to 80%, non-condensing  
-4°F to 113°F (-20°C to 45°C )  
5% to 95%, non-condensing  
The TV image does not look as good as •ꢀIf you have an analog cable/satellite box, upgrade to  
it did in the store.  
a
deliver HD (high deꢀnition) picture quality.  
The picture will not display in full screen. •ꢀHD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.  
Cable/Satellite subscribers: Try HD channels from the channel line up.  
Air/Cable Antenna connection: Try HD channels after running Auto Program.  
•ꢀBlack bars on the top and bottom appear when movies that have aspect ratios different from your TV play on the  
TV.  
•ꢀAdjust the picture size option on your external device or change the TV to full screen.  
Do not spray water directly onto the  
product. Any liquid that goes into the  
product may cause  
electric shock.  
Clean the product with  
a
a
small amount of  
ꢁammable liquid  
a
soft cloth  
Model Name  
UN22ES4003  
UN32EH4003  
UN39EH5003  
1920 1080  
39" Class  
Many HD channels broadcast up scaled SD (Standard Definition) content. The picture quality of up  
scaled SD content is low.  
•ꢀ  
Adjust the Cable/Set top box video output resolution to 1080i or 720p.  
The remote control does not work.  
•ꢀCRelepalnactehethterarnesm  
m
oistesioconnwtrionld'sowbaltotecraietesd. Monaktheesutorepyoofuthinesreerm  
t
tohteemcownittrholt.he polarity (+/–) correct  
.
a
failure, ꢀre, or  
(e.g. benzene, thinners) or  
agent.  
a
cleaning  
Display Resolution  
1366  
x
768  
x
The picture is distorted: macroblock  
error, small block, dots, pixelization.  
•ꢀCompression of video contents may cause picture distortion, especially on fast moving pictures such as those in  
sports and action movies.  
•ꢀTry pointing the remote directly at the TV from 5~6 feet away.  
Screen Size  
(Diagonal)  
(21.5" measured diagonally)  
22" Class  
(31.5" measured diagonally)  
32" Class  
(38.5" measured diagonally)  
A
Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.  
weak signal can cause picture distortion. This is not  
a
TV problem.  
Tdhoeescnabotlet/usrent tthoepTbVoxonreomrootfef,c  
the volume.  
ornatdrojul st  
o
•ꢀPthreogSrAamMSthU  
e
NCGaTbVle/cSo  
edtet.op box remote control to operate the TV. Refer to the Cable/Set top box user manual for  
License  
Sound  
Output  
3W  
x
2
5W  
x
2
10W x 2  
Color is wrong or missing.  
•ꢀIf you’re using  
a
component connection, make sure the component cables are connected to the correct jacks.  
A
Mode Not Supported” message  
•ꢀCheck the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to  
TheaterSound, SRS and the symbol are  
trademarks of SRS Labs, Inc.  
SRS TheaterSound™ provides the most immersive  
surround sound experience from the TV's built-in  
speakers, while maintaining steady volume and  
delivering rich bass and clear dialog.  
Dimensions (W x H x D)  
Body  
Incorrect or loose connections may cause color problems or blank screen.  
a
appears.  
resolution settings in this manual.  
20.4  
(518.9  
20.4  
X
X
X
12.5  
319.7  
13.9  
X
1.9 inches  
29.0  
(738.4  
29.0  
X
X
X
17.4  
444.0  
19.5  
X
3.6 inches  
35.2  
(895.9  
35.2  
X
X
X
20.9 X 3.6 inches  
532.5  
23.2 X 8.9 inches  
There is poor color or brightness.  
•ꢀAdjust the Picture options in the TV menu. (go to Picture Mode  
/
-
Color  
Setup  
/
-
Brightness  
Eco Solution  
Picture Reset)  
/
Sharpness)  
Caption on the TV menu is greyed out.  
•ꢀYou cannot select Caption in the TV menu when watching content from  
Component.  
a
device connected via HDMI or  
TheaterSound technology is incorporated under  
licence from SRS Labs, Inc.  
X
49.0 (mm))  
X
93.2 (mm))  
X
93.2 (mm))  
Adjust the Energy Saving option in the TV menu. (go to MENU  
Try resetting the picture to the default picture settings. (go to MENU  
-
Energy Saving  
)
With stand  
X
X
4.8 inches  
123.4 (mm))  
X
X
7.5 inches  
191.7 (mm))  
-
Picture  
-
•ꢀCaption must be activated on the external device.  
(518.9  
X
354.1  
(738.4  
X
497.7  
(895.9  
X
589.3 X 227.6 (mm))  
There is  
a
dotted line on the edge of  
•ꢀIf the picture size is set to Screen Fit, change it to 16:9.  
•ꢀChange the cable/satellite box resolution.  
There is  
a
plastic smell from the TV.  
•ꢀThis smell is normal and will dissipate in  
a
few days.  
DivX Certiꢀed® to play DivX® video up to HD 1080p, including premium content.  
Weight  
Without Stand  
With Stand  
the screen.  
7.0 Ibs (3.2 kg)  
7.2 Ibs (3.3 kg)  
11.9 Ibs (5.4 kg)  
13.2 Ibs (6.0 kg)  
17.1 Ibs (7.8 kg)  
21.6 Ibs (9.8 kg)  
TV Signal Strength is unavailable in the •ꢀThis function is only available for digital channels received through an Antenna / RF / Coax connection.  
Self Diagnosis Test menu.  
The picture is black and white.  
•ꢀIf you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component Input  
on the TV.  
1
ABOUT DIVX VIDEO: DivX® is digital video format created by DivX, LLC, subsidiary of Rovi Corporation. This is an ofꢀcial DivX  
a
a
TV is tilted to the right or left side.  
•ꢀRemove the stand base from the TV and reassemble it.  
Certiꢀed® device that plays DivX video. Visit divx. com for more information and software tools to convert your ꢀles into DivX videos.  
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certiꢀed® device must be registered in order to play purchased DivX Video-on-  
Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx.  
com for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673;  
7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certiꢀed® and associated logos are trademarks of Rovi Corporation or its subsidiaries  
and are used under license.  
Design and specifications are subject to change without prior notice.  
This device is Class digital apparatus.  
When changing channels, the picture  
freezes or is distorted or delayed.  
•ꢀIf connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It  
may take up to 20 minutes)  
The Channel menu is grey out  
(unavailable).  
•ꢀThe Channel menu is only available when you select the TV source.  
a
B
•ꢀ  
Set the output resolution of the cable box to 1080i or 720p.  
For information about the power required and more about power consumption, refer to the label attached to the product.  
Typical power consumption is measured according to Energy Star Program requirements for televisions.  
Sound Problems  
Perform the Sound Test to conꢀrm that your TV audio is properly operating.  
go to MENU Support Self Diagnosis Sound Test)  
Your settings are lost after 30 minutes or •ꢀIf TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from  
every time the TV is turned off.  
(
-
-
-
Store Demo mode to Home Use mode using the Plug  
&
Play procedure. Press the SOURCE button to select  
If the audio is OK, the sound problem may be caused by the source or signal.  
TV mode, go to MENU Setup Plug Play ENTERE.  
&
Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.  
samsung.com/recyclingdirect or call, (877) 278-0799.  
There is no sound or the sound is too  
low at maximum volume.  
•ꢀCheck the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.  
You have intermittent loss of audio or  
video.  
•ꢀCheck the cable connections and reconnect them.  
•ꢀLoss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are ꢁexible  
enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.  
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of  
Dolby Laboratories.  
The picture is good, but there is no  
sound.  
•ꢀIf you are using an external device, check the device’s audio output option Ex. you may need to change your  
cable box’s audio option to HDMI if the box is connected to your TV using an HDMI cable.  
JACK PANEL DETAIL  
/
REAR VIEW  
You see small particles when you look  
closely at the edge of the frame of  
the TV.  
•ꢀThis is part of the product’s design and is not  
a
defect.  
Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535  
worldwide patents issued pending. DTS, the Symbol, DTS and the Symbol together are registered  
DTS 2.0 Channel is trademark of DTS, Inc. Product includes software. DTS, Inc. All Rights  
& other U.S. and  
•ꢀ  
Reboot the connected device by reconnecting the device’s power cable.  
•ꢀCheck the cable connections. Make sure video cable is not connected to an audio input.  
•ꢀFor Antenna or Cable connections, check the signal information. weak signal may cause sound distortion.  
Perform the Sound Test as explained above.  
&
&
UN22ES4003  
The speakers are making an  
inappropriate noise.  
a
trademarks  
Reserved.  
&
a
©
UN22ES4003  
(Unit: inches)  
A
POP (TV’s internal banner ad) appears  
on the screen.  
•ꢀSelect Home Use under Plug  
&
Play mode. For details, refer to Plug  
&
Play (Initial Setup).  
1
2
3
4
5
6
7
8.7  
2.9  
2.9  
4.3  
2.2  
9.1  
6.4  
•ꢀ  
2
No Picture, No Video  
The terms HDMI and HDMI High-Deꢀnition Multimedia Interface, and the HDMI Logo are trademarks or  
registered trademarks of HDMI Licensing LLC in the United States and other countries.  
1
3
4
5
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may  
be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.  
The TV will not turn on.  
•ꢀMake sure the AC power cord is securely plugged into the wall outlet and the TV.  
Make sure the wall outlet is working.  
Try pressing the POWER button on the TV to make sure the problem is not the remote.  
If the TV turns on, refer to ‘Remote control does not work’ below.  
Open Source License Notice  
Watch these troubleshooting on video at www.samsung.com/spsn.  
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License  
Notice is written only English.  
7
Some functions and pictures shown in this manual are available on specific models only.  
The TV turns off automatically.  
There is no picture/video.  
•ꢀEnsure the Sleep Timer is set to Off in the Time menu.  
You can keep your TV in optimum condition by upgrading it with the latest firmware from the Samsung web site (samsung.com  
6
•ꢀ  
•ꢀ  
•ꢀ  
If your PC is connected to the TV, check your PC power settings.  
Make sure the AC power cord is plugged securely into the wall outlet and the TV.  
When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10  
if there is no signal.  
Support  
Downloads). To upgrade, download the firmware to your computer, copy the firmware file to  
a
USB memory stick,  
To send inquiries and requests for questions regarding open sources, contact Samsung via Email (oss.request@samsung.com).  
-
15 minutes  
insert the USB memory stick into the TV's USB slot, and then select Support  
>
Software Upgrade in the TV's menu.  
This product uses some software programs which are distributed under the Independent JPEG Group.  
UN32EH4003  
/
UN39EH5003  
UN32EH4003  
(Unit: inches)  
ICU License ICU 1.8.1 and later  
-
•ꢀCheck the cable connections. (Remove and reconnect all cables connected to the TV and external devices).  
COPYRIGHT AND PERMISSION NOTICE  
1
2
3
4
5
6
7
10.5  
7.8  
•ꢀ  
Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV  
input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.  
1
2
Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.  
•ꢀ  
•ꢀ  
•ꢀ  
Make sure your connected devices are powered on.  
Be sure to select the correct input source by pressing the SOURCE button on the remote control.  
Reboot the connected device by reconnecting the device’s power cable.  
Permission is hereby granted, free of charge, to any person obtaining  
a
copy of this software and associated documentation ꢀles (the "Software"), to deal in the Software  
7.8  
without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to  
whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the  
above copyright notice(s) and this permission notice appear in supporting documentation.  
3
3.4  
4
Antenna(Air  
/
Cable) Connection  
7
3.9  
The TV is not receiving all channels.  
•ꢀMake sure the coaxial cable is connected securely.  
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RCROAPNYTRIEISGHT  
5
6
19.0  
7.7  
Run Auto Program to add available channels to the channel list.  
go to MENU Channel Auto program then select Auto and make sure the correct Cable TV signal type is set  
in the menu. There are options. (STD, HRC and IRC)  
Verify the antenna is positioned correctly.  
HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY  
DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS  
ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.  
-
-
3
•ꢀ  
UN39EH5003  
(Unit: inches)  
No Caption on digital channels.  
•ꢀCheck the Caption Setup menu. Try changing Caption Mode Service  
Some channels may not have caption data.  
1
to CC1.  
Except as contained in this notice, the name of  
without prior written authorization of the copyright holder.  
a
copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software  
NOTE: All drawings are not necessarily to scale. Some dimensions are subject to  
change without prior notice. Refer to the dimensions prior to performing installation of  
your TV. Not responsible for typographical or printed errors.  
1
2
3
4
5
6
7
13.6  
7.8  
•ꢀ  
The picture is distorted: macroblock,  
error, small block, dots, pixelization.  
•ꢀCompression of video contents may cause picture distortion, especially on fast moving pictures such as those in  
sports and action movies.  
All trademarks and registered trademarks mentioned herein are the property of their respective owners.  
7.8  
•ꢀ  
A
weak signal can cause picture distortion. This is not  
a
TV problem.  
© 2012 Samsung Electronics America, Inc  
5.2  
5.6  
23.5  
10.7  
-
13  
-
-
14-  
-
15  
-
- 16 -  
[
UE4003-ZA]BN68-04459A-01ENG.indd  
2
2013-07-29 �� 9:00:13  

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