User manual Sony VAIO SVE14132CXB

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VAIO User Guide  
Back | Back to Top  
How to Use  
What should I do if my VAIO computer becomes unstable  
(Windows starts)?  
Troubleshooting  
Try the suggestions below:  
Hardware  
Start VAIO Care to search for a solution. [Details]  
Restore computer system files. [Details]  
Apps  
Use the restore point that you created before your VAIO computer becomes unstable.  
Uninstall an app or a driver if your VAIO computer has become unstable after you  
installed the app or the driver.  
Network / Internet  
Backup / Recovery  
Security  
Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or  
drivers have not been working properly. [Details]  
Restore your VAIO computer from a system image backup if you have created the  
backup. Refer to Windows Help and Support for more information. [Details]  
If the problem persists, follow the instructions in Refreshing Your VAIO Computer to  
reinstall the operating system. [Details]  
Peripheral Devices  
If the problem persists after you refresh your VAIO computer, follow the instructions in  
Recovering from the Recovery Area to recover the computer. [Details]  
The computer may not support the refresh function depending on the model you  
purchased.  
If you have not yet created Recovery Media, create the Recovery Media. [Details]  
Be sure to make a backup copy of your valuable data before recovering your VAIO  
computer. Refer to Windows Help and Support for more information. [Details]  
Note  
Recovering your VAIO computer will delete all the data on the built-in storage  
device.  
©
2013 Sony Corporation  
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