User manual Dell PowerEdge 300

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905grbk0.book Page xv Friday, September 1, 2000 9:30 AM  
Preface  
About This Guide  
ThisguideisintendedforanyonewhowantstoupgradeortroubleshootaDell  
PowerEdge300computersystem.BeforecallingDellfortechnicalassistance,follow  
therecommendedprocedure(s)inthisguidetosolvemosthardwareandsoftware  
problemsyourself.Thefilesaresummarizedasfollows:  
Chapter1,“Introduction,”providesabriefoverviewofthesystem'sservice  
features.  
EveryoneshouldreadChapter2,“CheckingtheBasics,”forsomeinitialchecks  
andproceduresthatyoucanusetosolvebasiccomputerproblems.Italso  
directsyoutotheappropriatefileinthisguideformoredetailedtroubleshooting  
informationandprocedurestosolvemorecomplexproblems.  
Wheneveryoureceiveanerrormessageorcode,youshouldreadChapter3,  
MessagesandCodes.”Thisfilediscussessystemmessages,systembeep  
codes,warningmessages,diagnosticsmessages,alertlogmessages,and  
enhancedintegrateddriveelectronics(EIDE)hard-diskdriveindicatorcodes.  
Ifyoususpectthattheproblemsaresoftware-related,oryouarestillhavingprob-  
lemsaftertestingthecomputer'shardware,readChapter4,“FindingSoftware  
Solutions.”  
Forhardware-relatedproblems,readChapter5,“RunningtheDellDiagnostics.”  
Chapter6,“CheckingtheEquipment”andChapter7,“CheckingInsidetheCom-  
puter,”providetroubleshootingproceduresforequipmentconnectedtothe  
input/output(I/O)panelofthecomputerandcomponentsinsidethecomputer,  
respectively.Chapter7alsoprovidesinformationonremovingthecomputer  
covers.  
Chapter8,“InstallingSystemBoardOptions”andChapter9,“InstallingDrives,”  
areintendedforanyonewhowantstoinstallorremoveinternalcomponents,  
suchasdualin-linememorymodules(DIMMs),expansioncards,andSCSI  
devices.  
Chapter10,“GettingHelp,”describesthehelptoolsDellprovidestoassistyou  
shouldyouhaveaproblemwiththecomputer.Italsoexplainshowandwhento  
callDellfortechnicalassistance.GettingHelpalsoincludesaDiagnosticsCheck-  
listthatyoucancopyandfilloutasyouperformthetroubleshootingprocedures.  
IfyouneedtocallDellfortechnicalassistance,usethecompletedchecklisttotell  
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