User manual HP (Hewlett-Packard) SCANJET 2400

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product support  
This section contains support information including phone numbers and website  
For regulatory information, see the regulatory_supplement.htm file on the CD that  
comes with the scanner.  
accessibility website  
Customers with disabilities can get help by visiting  
hp scanjet website  
Visit to:  
learn tips for scanning more effectively and creatively  
access HP Scanjet driver updates and software  
register your product  
subscribe to newsletters, driver and software updates, and support alerts  
support process  
The HP support process works most effectively if you perform the following steps  
in the order specified:  
Review the electronic help for the software and scanner, including the  
troubleshooting section.  
Access the HP Customer Care Center website for support. If you have  
access to the Internet, you can obtain a wide range of information about  
your scanner. Visit the HP website for product help, drivers, and software  
updates at Customer Care is available in the  
following languages: Dutch, English, French, German, Italian, Portuguese,  
Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese,  
Korean. (Danish, Finnish, and Norwegian support information is available  
in English only.)  
Access HP e-support. If you have access to the Internet, connect with HP via  
e-mail by going to You will receive a personal reply  
from an HP Customer Care technician. E-mail support is available in the  
languages listed at that website.  
Contact your local HP dealer. If your scanner has a hardware failure, take  
it to your local HP dealer for a solution. Service is free during your  
scanner’s limited warranty period. After the warranty period, the dealer  
will quote a service charge.  

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