If you found this page, you probably have a problem and you need a user manual for the device HP (Hewlett-Packard) SCANJET 2400. Be sure to check that it is the user manual to exactly the device that you are looking for. In our database HP (Hewlett-Packard) SCANJET 2400 it belongs to the category Scanner. A user manualHP (Hewlett-Packard) SCANJET 2400 is taken from the manufacturer, a HP (Hewlett-Packard) company - it is an official document, so if you have any doubts as to its contents, please contact the manufacturer of the device HP (Hewlett-Packard) SCANJET 2400 directly. You can view the user manualHP (Hewlett-Packard) SCANJET 2400 directly online or save and store it on your computer.

chapter 5  

5

Contact the HP Customer Care Center for support by phone. Please consult  

the following website to check the details and conditions of phone support  

in your country/region: www.hp.com/support. As a part of HP’s  

continuing efforts to improve phone support information services, we  

advise you to check the HP website on a regular basis for new information  

regarding service features and delivery. If you cannot solve the problem by  

using the above options, call HP while you are in front of your computer  

and scanner. For faster service, please be prepared to provide the  

following information:  

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–

–

–

–

the scanner’s model number (located on the scanner’s lid)  

the scanner’s serial number (located on the bottom of the scanner)  

the computer’s operating system  

the version of the scanner software (located on the scanner’s CD label)  

messages displayed at the time the situation occurred  

The applicable conditions for HP phone support are subject to change  

without notice.  

Telephone support is free from the date of purchase for the period specified  

unless otherwise noted.  

Locations  

Africa  

Free phone support period  

30 days  

1 year  

Asia Pacific  

Canada  

90 days  

1 year  

Europe  

Latin America  

Middle East  

United States  

90 days  

30 days  

90 days  

phone support in the United States  

Support is available both during and after the warranty period.  

Within the period of your warranty, telephone support is provided free of charge.  

Call (208) 323-2551. If this is a long-distance call for you, long-distance charges  

will apply.  

U.S. phone support is available in both English and Spanish 24 hours a day, 7  

days a week (days and hours of support may change without notice).  

After the warranty period, call (208) 323-2551. Charges are $25.00 U.S. per  

issue, and are charged to your credit card. If you think your HP product needs  

service, call HP Customer Care Center, which can help determine if service is  

required.  

2

1

hp scanjet 2400, 3670, 3690, and 3970 digital flatbed scanners  

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