TNT Subwoofer Series One (1) Year Limited Warranty Guidelines
Valid in US Mainland Only
Earthquake warrants the original purchaser that the speaker (product) is free from defects in material and
workmanship, under normal and proper use, for a period of one (1) year from the date of purchase (as shown
on the original sales receipt with serial number affixed/written on it). The one (1) year warranty period is valid
only if the product is properly installed by an Earthquake authorized party, and the warranty registration
card is properly filled out and sent toEarthquake Sound Corporation.
Sound That Will Move You
If theproduct is installed by a non-authorized party, only athirty (30) day limited warranty period applies.
A) One(1) year limited warranty guidelines:
Firstyear: Earthquake pays forlabor,parts, and ground freight (only in US mainland)back tocustomer.
Own er ’s Ma n u a l
Products (sent in for repair) that are tested by Earthquake technicians and deemed to have no
problem, will not be covered by the limited warranty. Customer will be charged a minimum of one (1)
hour of labor (ongoing rates) plus shipping charges back tocustomer.
Each product sent for repair must be packaged in its original packaging. Otherwise, there will be
repackaging charge in addition to labor, parts and shipping charges.
C) Earthquake agrees to repair or replace - at our option - all such defective products/parts subject to
Defective products/parts have not been altered or repaired by other than an Earthquake factory
Products/parts are not subjected to negligence, misuse, improper use, or accident, damaged by
improper line voltage, used with incompatible products, or have its serial number or any part of it
altered, defaced or removed, or have been used in any way that is contrary to Earthquake's written
D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified or abused. Including but not limited to
Damages to speaker cabinet and cabinet finish due to misuse, abuse, or use of improper use of
Bent speaker frame, broken speaker connectors, holes in speaker cone, surround & dust cap, burnt
speaker voice coil.
Fading, deterioration of speaker components &finish due toimproper exposure toelements.
Product/part damaged due topoor packaging or abusive shipping conditions.
Subsequent damage toother products.
A warranty claim will not be valid if the warranty registration card is not properly filled & returned to
Earthquake with a copy of thesales receipt.
E) Service Request:
To receive product(s) service, contact Earthquake service department at (510) 732-1000 and request an
RMA number (Return Material Authorization), items shipped without a valid RMA number will be refused.
Make sure you provide us with your complete/correct shipping address, a valid phone number, and a brief
description of the problem you are experiencing with the product. In most cases, our technicians might be
able toresolve the problem over the phone, thus eliminating the need toship theproduct.
Product(s) must be packaged in its original protective box(es) to minimize transport damage and avoid
repackaging charges. Shipper claims regarding items damaged in transit must be presented to carrier.
Earthquake Sound Corporation reserves the right to refuse products that are improperly packaged. Original
bill of sale must accompany product returned for service. We encourage you to include with the package a
written description of the problem. Ship product to:
Earthquake Sound Corp.
727 Mc Cone Avenue,
Hayward, CA 94545.
Tel: (510) 732-1000.
You are responsible for the cost of shipping theproduct toEarthquake Sound Corporation.
Earthquake Sound Corporation
727 McCone Avenue. Hayward, CA 94545. USA
US Toll Free: 1-800-576-7944 | Tel: 510-732-1000 | Fax: 510-732-1095
All disputes - between clients and Earthquake Sound Corporation - resulting from the one (1) year limited
warranty policy must be resolved according tothe laws ®ulations of thecounty ofAlameda -California.