What Are You Looking For?
Find It Here
Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses, frequently asked
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
Community Forum — Online discussion with other
Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
Customer Care — Contact information, service call and
order status, warranty, and repair information
Service and support — Service call status and support
history, service contract, online discussions with
Reference — Computer documentation, details on my
computer configuration, product specifications, and
Downloads — Certified drivers, patches, and software
Notebook System Software (NSS)— If you reinstall the To download Notebook System Software:
operating system for your computer, you should also
Go to support.dell.com and click Downloads.
Enter your Service Tag or product model.
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Intel
In the Download Category drop-down menu, click All.
processors, Dell™ 3.5-inch USB floppy drives, optical
drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
Select the operating system and operating system
language for your computer, and click Submit.
5 Under Select a Device, scroll to System and
Configuration Utilities, and click Dell Notebook System
Software upgrades and troubleshooting hints
Dell Support Utility
Frequently asked questions, hot topics, and general
health of your computing environment
The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Dell Support
Utility" on page 92.
How to use Windows XP
Windows Help and Support Center
How to work with programs and files
How to personalize my desktop
1 Click the Start button and click Help and Support.
2 Type a word or phrase that describes your problem and
click the arrow icon.
Click the topic that describes your problem.
Follow the instructions on the screen.