What Are You Looking For?
Find It Here
Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently asked
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
Community — Online discussion with other Dell
Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
Customer Care — Contact information, service call and
order status, warranty, and repair information
Service and support — Service call status and support
history, service contract, online discussions with
Reference — Computer documentation, details on my
computer configuration, product specifications, and
Downloads — Certified drivers, patches, and software
Notebook System Software (NSS)— If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
To download Notebook System Software:
Go to support.dell.com, select your region or business
segment, and enter your Service Tag.
2 Select Drivers & Downloads and click Go.
.5-inch USB floppy drives, Intel® processors, optical
Click your operating system and search for the keyword
drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
Notebook System Software.
NOTE: The support.dell.com user interface may vary
depending on your selections.
Software upgrades and troubleshooting hints —
Frequently asked questions, hot topics, and general
health of your computing environment
Dell Support Utility
The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Dell Support
Utility" in your User’s Guide.
How to use Windows XP
How to work with programs and files
How to personalize my desktop
Windows Help and Support Center
1 Click Start→ Help and Support.
2 Type a word or phrase that describes your problem and
click the arrow icon.
Click the topic that describes your problem.
Follow the instructions on the screen.
Quick Reference Guide