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PROBLEM  

POSSIBLE CAUSES  

SOLUTIONS  

Mineral deposits are left on the Tap water was used in the Clean  

Use distilled or filtered water in the Clean cycle.  

oven bottom after the Clean  

cycle  

cycle.  

To remove deposits, use a cloth soaked with vinegar. Then use  

a cloth dampened with water to thoroughly remove any vinegar  

residue.  

Range is not level.  

Mineral deposits will collect on dry areas of the oven bottom  

during the Clean cycle. Level the range. See the Installation  

Instructions.  

To remove deposits, use a cloth soaked with vinegar. Then use  

a cloth dampened with water to thoroughly remove any vinegar  

residue.  

Oven cooking results not what  

expected  

Range is not level.  

Level the range. See the Installation Instructions.  

Double-check the recipe in a reliable cookbook.  

The temperature set was  

incorrect.  

Oven temperature needs  

adjustment.  

See “Oven Temperature Control” in the “Electronic Oven  

Controls” section.  

Oven was not preheated.  

See “Baking and Roasting” section.  

Racks were positioned  

improperly.  

See “Positioning Racks and Bakeware” section.  

Not enough air circulation around See “Positioning Racks and Bakeware” section.  

bakeware.  

Batter distributed unevenly in pan Check that batter is level in the pan.  

Darker browning of food caused  

by dull or dark bakeware  

Lower oven temperature 25°F (15°C) or move rack to a higher  

position in the oven.  

Lighter browning of food caused  

by shiny or light colored bakeware  

Move rack to a lower position in the oven.  

Incorrect length of cooking time  

was used.  

Adjust cooking time.  

Oven door was not closed.  

Be sure that the bakeware does not keep the door from closing.  

Oven door was opened during  

cooking.  

Oven peeking releases oven heat and can result in longer  

cooking times.  

Rack is too close to bake burner,  

making baked items too brown on  

bottom.  

Move rack to higher position in the oven.  

Pie crusts browning too quickly.  

Use aluminum foil to cover the edge of the crust and/or reduce  

baking temperature.  

ACCESSORIES  

For accessories, you can visit our website at www.whirlpool.com/cookingaccessories.  

Cooktop Care Kit  

affresh™ Stainless Steel Cleaner  

(stainless steel models)  

Order Part Number W10355016  

Gourmet Griddle  

Order Part Number 4396096RB  

(

ceramic glass models)  

(

includes cleaner, protectant, scraper, and  

applicator pads)  

Order Part Number 31605  

Flat Oven Rack (Standard)  

Order Part Number W10179196  

affresh™ Kitchen and Appliance  

Cleaner  

Order Part Number W10355010  

Cooktop Protectant  

Split Oven Rack  

Order Part Number W10205524  

(

ceramic glass models)  

Order Part Number 31463A  

AquaLift™ Cleaning Kit  

Order Part Number W10423113RP  

Max Capacity Oven Rack  

Order Part Number W10289145  

affresh™Stainless Steel Cleaning  

Wipes  

Cooktop Scraper  

Porcelain Broiler Pan and Grid  

Order Part Number 4396923  

(

stainless steel models)  

(

ceramic glass models)  

Order Part Number W10355049  

Order Part Number WA906B  

Premium Broil Pan and Roasting Rack  

Order Part Number W10123240  

www.whirlpool.com/broilerpan  

affresh™ Cooktop Cleaner  

Granite Cleaner and Polish  

Order Part Number W10275756  

(

ceramic glass models)  

Order Part Number W10355051  

Gas Grate and Drip Pan Cleaner  

Order Part Number 31617A  

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